Privacy Policy and terms condition
Welcome to the Web-Based Management System for Cosmopolitan Memorial Chapels with Coffin Customization (“the System”). By accessing or using the System, you agree to be bound by the following Terms and Conditions.By creating an account or using any part of the system, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you may not use the System.
The System offers services including:
- Chapel reservation management
- Coffin customization
- Funeral service package pricing
- Transportation cost estimation
- Automated senior citizen (SC) and person with disability (PWD) discount application
- Online payments (GCash, Credit Cards)
- User dashboards for customers, staff, and admin
- Customers:
- Must provide accurate and truthful personal and billing information.
- Are responsible for verifying reservations and customization requests before final submission.
- Must comply with policies and guidelines displayed on the System.
- Staff:
- Must update service progress and chapel status honestly and timely.
- Are responsible for maintaining customer confidentiality.
- Admin/Branch Manager:
- Shall manage pricing, service data, and monitor system activity responsibly.
- Must ensure data accuracy and secure record management.
All prices are transparently displayed based on selected services and coffin customization. The system applies SC/PWD discounts automatically based on valid documentation. Additional transportation fees apply beyond the 15-kilometer free radius.
We are committed to protecting your privacy. All data collected is used only for transaction purposes and system operation. Personal data will not be sold or shared with third parties without consent.
- The System does not provide real-time funeral vehicle tracking.
- Only available within General Santos City (Cosmopolitan branch).
- Limited to supported payment methods.
- No mobile app or virtual/live chat consultation feature currently exists.
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the System constitutes acceptance of the new terms. We may suspend or terminate accounts that violate the terms.
All content and software related to this System are owned by Cosmopolitan Memorial Chapels or licensed accordingly. You may not copy, modify, or redistribute any part of the platform.
This system is provided "as-is." We are not liable for any direct or indirect loss arising from the use or inability to use the System due to errors, limitations, or system unavailability.
For questions, support, or complaints, please contact: Cosmopolitan Memorial Chapels
General Santos City
Email: rafaelleopando@gmail.com
Phone Number: +639121167671